Provide customers with instant and accurate answers to their questions, both big and small.
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Using the tool
Improve customer satisfaction, and reduce customer support workloads, with a reliable Q&A tool that answers customer queries based solely on your company’s documents, records, or product database. Built for use across multiple industries—including financial services, insurance, retail, and healthcare—the chatbot generates privacy-sensitive answers to both common and complex questions.
Built with
Contextual Answers
A Task-Specific Model for instant Q&A. By grounding all answers solely in the content of your organization’s documents, and indicating when an answer is unavailable, the model avoids hallucinations, inaccuracies, and potential liability and compliance issues.
Improve key metrics
Personalized customer support
Task automation
Employee productivity
